Carnival Cruise Line works hard every day to cater to guests with special needs, and this past weekend, Carnival was surprised with KultureCity’s Human Highlight Award for a special effort at the organization’s annual national gala, KultureBall, in Birmingham, Alabama.
The honor is given to an organization that “never makes it possible” and goes above and beyond to advocate for sensory inclusion and acceptance of those with disabilities. In June, Carnival helped a family who was unable to fly home to New Jersey after a trip to Aruba. As a special surprise during the ceremony, KultureCity invited mother, Jamie Greene, to personally present Carnaval with the award.
“We empathized with the challenging situation Jamie and her son Elijah were in and it was only natural for us to step in and do the right thing to help this family get home safely,” said Vicky Rey, vice president of guest care and communication in. Carnival Cruise Line. “We work every day to make a difference in people’s lives and are grateful for the opportunity to help and for this special recognition.”
KultureCity and Carnival cruise line
KultureCity is a leading non-profit organization dedicated to access and inclusion for individuals with sensory needs and invisible disabilities. Carnival was the first cruise line operator to be certified “sensory inclusive” by KultureCity in late 2019 and through the partnership provides training and education to its team members to provide positive vacation experiences for all.
Every Carnival ship also offers KultureCity sensory bags, which include items to help calm, relax and manage sensory overload, such as comfortable noise-canceling headphones, fidget tools, a visual thermometer and a KultureCity VIP lanyard, for help Carnival team members easily identify. a guest
For additional information on Carnival Cruise Line and to book a cruise vacation, call 1-800-CARNIVAL, visit www.carnival.com or contact your favorite travel advisor or online travel site.
