Social media is a conversation starter. Whether users are reconnecting with old friends, creators are interacting with their audience, or consumers are reaching out to brands, social is the connective tissue that facilitates those conversations. And is there a better global platform for conversation than Twitter?
Sprout Social teamed up with Twitter to share insights and data-driven tips on how brands can use Twitter to better take care of their customers. This guide includes:
- A pulse check on the current landscape of client social care
- Exclusive data on how consumers and Twitter users prefer to interact with brands
- Data-driven building blocks for a successful social client care strategy
- Actionable customer care tips – tailored to your brand maturity – to hit the ground running
Your customers want to talk to you. Take the first step in starting the conversation and download this data-packed guide to fuel your strategy.
