Twitter lets businesses display location & contact information on their profile

Twitter has announced a new location focus feature for professional accounts, similar to info cards, to display addresses, hours of operation and additional contact information.

According to a TechCrunch report, the facility will also allow customers to reach out to businesses directly via phone, text or DM. Before rolling out globally, the feature was initially available to users in the US, UK, Canada and Australia. Businesses can now add Google Maps locations for customers to navigate.

Here’s what you need to do to add the location focus feature to your professional Twitter account:

Step 1: Go to ‘edit professional profile’ and select ‘Profile Spotlight’.

Step 2: Enter your business details, including address, website and contact information, then click Publish.

Professional accounts on Twitter appeared last year and were rolled out to all users in March of this year. According to The Verge report, Twitter is also working on a Shop module, enabling businesses to sell items within social media. In the coming weeks, Twitter will have a ‘professional home’ feature for businesses to track performance and discover product offers.

Published on

05 August 2022

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